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INTERCONNECTED · POLICIES & INFORMATION

Data deletion process

Data Deletion Policy

Interconnected Pty Ltd
Level 3/162 Collins St, Melbourne VIC 3000, Australia
Last updated: April 4, 2026

  1. Overview

Interconnected Pty Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how you can request deletion of your data and what happens when you do.

  1. What data will be deleted

When you request data deletion, we will permanently remove the following from our servers:

  • Your account profile and authentication credentials
  • All user-generated content and activity data
  • Preferences, settings, and personalisation data
  • Usage history and engagement data
  • Subscription and billing metadata (payment details managed by third-party payment providers are not stored by us)
  • Any other personal data associated with your account
  1. What is not affected
  • Local device data: Data stored only on your device is not affected by this request. To remove local data, uninstall the app or clear your browser data.
  • Third-party subscriptions: Deleting your data does not cancel active subscriptions managed through Apple, Google, or other platforms. You must cancel those separately through your platform’s subscription settings.
  • Anonymised, aggregated data: Non-personally-identifiable aggregate statistics that cannot be linked back to you are retained.
  1. Deletion timeline

Once we receive your request, your data will be permanently deleted within 30 days. During this period, your account will be immediately deactivated and inaccessible. If you sign in again within the 30-day window, your deletion request will be cancelled and your account will be restored.

  1. How to request deletion

Option 1: From within the app

  1. Open the app
  2. Go to Settings
  3. Tap Account
  4. Tap Delete Account & Data
  5. Confirm the deletion

Option 2: Via email
Send an email to [email protected] with the subject line “Data Deletion Request” and include the email address associated with your account. We will verify your identity before processing the request and respond within 48 hours.

  1. Contact

If you have any questions about data deletion or your privacy, contact us at:

Interconnected Pty Ltd
Email: [email protected]
Address: Level 3/162 Collins St, Melbourne VIC 3000, Australia